When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
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Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Crews are trained in proper excavation depth, membrane application technique, and footing drain installation specific to exterior waterproofing systems.
Active water intrusion visible from outside — pooling against the foundation, saturated soil — moves to priority scheduling.
Quotes break out excavation linear footage, membrane material, footing drain installation, and backfill/regrading separately, in writing.
Drainage board installed over the membrane channels water down to the footing drain rather than letting hydrostatic pressure build against the wall.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
We excavate along the affected wall section down to the footing, clean and prep the existing foundation surface, and apply a rubberized waterproofing membrane rated for permanent below-grade exposure. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
Older homes often have footing drains that have silted in or collapsed over decades — we assess existing drain condition and replace where compromised.
We regrade the perimeter to direct water away from the structure and coordinate downspout extensions as part of a complete exterior fix.
Window wells without proper drainage collect and hold water against a vulnerable point in the foundation wall — often the source of a leak that seemed to come from nowhere.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Photos of the affected exterior area, texted ahead of the visit, help the technician plan equipment needs before arriving.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
A full grading and drainage evaluation identifies whether the fix needs full excavation, footing drain repair, or grading correction alone.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included where disturbed.
What Honeoye Falls, NY customers are saying after their exterior waterproofing service.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Honeoye Falls customers ask us before booking exterior waterproofing service.
Arrow Tight Waterproofing provides exterior waterproofing throughout Honeoye Falls, NY, dispatching from regional staging points to keep arrival times short across our full coverage footprint.
Because exterior work requires excavation crews, coverage is more regional than interior services — worth confirming by phone either way.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
